Frequently Asked Questions
As an experienced billing company and participating Medicare Supplier, we recognize and accept the risk that we may be denied for claims. Because we have agreed with Medicare to accept assignment of all claims, in the event of a denial, we do not seek payment from the resident, resident’s family, or facility, but rather, we follow the Medicare Appeals Process to recoup denied charges. Residents may be responsible for coinsurance and deductibles as required by law.